**Shipping & Delivery Policy**
At Xeem Collection, we strive to provide you with a seamless and efficient shopping experience. Please read our shipping and delivery policy carefully to understand how your orders are processed and delivered.
**Order Processing**
1. **Order Confirmation**
– Once you place an order with us, you will receive an order confirmation email containing the details of your purchase.
2. **Order Processing Time**
– Orders are typically processed within 1-3 business days after the order is placed, excluding weekends and holidays.
3. **Order Tracking**
– Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
**Shipping Rates & Methods**
1. **Shipping Charges**
– Shipping charges are calculated based on the weight, size, and destination of your order.
– We offer standard and expedited shipping options, with rates varying accordingly.
2. **Free Shipping**
– We may offer free shipping on orders above a certain value. Please check our website or promotional offers for more details.
**Delivery Time**
1. **Estimated Delivery Time**
– The estimated delivery time varies depending on your location and the shipping method selected.
– Standard shipping typically takes 12 To 25 business days for international orders, while expedited shipping may arrive sooner.
**Delivery Partners**
1. **Courier Services**
– We partner with reliable courier services to ensure timely and secure delivery of your orders.
– Our courier partners adhere to strict delivery standards to minimize delays and ensure customer satisfaction.
2. **Shipping Restrictions**
– Some products may be subject to shipping restrictions based on their size, weight, or destination. Please refer to product descriptions for any specific shipping limitations.
**Delivery Issues**
1. **Missed Deliveries**
– If you miss a delivery attempt, the courier service will typically leave a notification with instructions for rescheduling delivery or picking up your package from a nearby location.
2. **Damaged or Lost Packages**:
– In the rare event that your package is damaged or lost in transit, please contact our customer service team immediately for assistance. We will work with the courier service to resolve the issue and ensure a satisfactory outcome.
**Contact Us**
If you have any questions or concerns regarding shipping and delivery, please don’t hesitate to contact our customer service team at [support@xeemcolletion.com] We are here to assist you and ensure that your shopping experience with Xeem Collection is delightful and hassle-free.